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Knowledge Base

Unific FAQ's

Unific FAQ's

Answers to questions we get often in our support or chat.

General

Why do I have deals that look like duplicates in checkout pending or checkout abandoned deal stages and they have long numbers in the deal names?

Prevent Spam Contacts from Syncing to HubSpot

List contacts based on Products/SKUs bought

Duplicate Orders and Products

Cookie Blocking Extension for Sales Reps

Can I use the native HubSpot sync with Unific at the same time?

WooCommerce Plugin required for Order Tracking number to get synced.

What is the Difference between Revenue Conduit & Unific?

"Shopify sync by unific" for Non-Shopify store

Understanding Delays in Data Synchronizing with HubSpot

Shipment Tracking in Unific

Why Deals with Pending Payment still appear as Checkout Completed

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Signup/Login

How to Reset Password

Sign up FAQ: Would the free forever account cover the multiple domains we have?

Sign up FAQ: How long from signing up to get everything being imported and set up?

Sign up FAQ: Does the Unific integration between HubSpot and Shopify work with Shopify Plus?

Sign up FAQ: Can I use the same login as I used on the RC site?

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Pricing

BILLING FAQ: What do I get with the Free Forever Signup?

BILLING FAQ: Does the metered billing automatically adjust to the number of orders each month?

BILLING FAQ: Can we sync the existing order history?

BILLING FAQ: What is the pricing difference between Revenue Conduit and Unific?

Orders

Order FAQ: Can you just bring across customers that are tagged with certain keywords?

Order FAQ: Does the syncing operate in autonomous mode or scheduling?

Order FAQ: Does the number and value of orders come across and well as the Tracking Status?

Order FAQ: Do Customer Tags come across into HubSpot ie. Wholesale and Retail customers?

Order FAQ:Is there a way you can differentiate between a $0 value order?

Order FAQ: Why does the Customer ID property sometimes have the customer's email address and not the Shopping Cart Customer ID?

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Sales

Sales FAQ: Do you have an affiliate program?

Coupon Codes

Coupon Codes FAQ: Are the Coupon code field mappings a bi-directional sync?

Coupon Codes FAQ: Can Unific send Static Coupons from my store?

Coupon Codes FAQ: Is there a way I can save the coupon code to a contact's profile in HubSpot?

Magento 2

How to sync data only from a specific Magento 2 Website, Store or Store View

How to Create Unific Connector extension Compatible Custom Properties for Magento 2

Magento FAQ: What are some common errors seen in Magento 2 carts?

Magento FAQ: How To Generate a new SSH Key in Magento 2.0

Magento FAQ: How is the email address captured in Magento for the Cart Abandonment?

Magento FAQ: REST API Calls Unific makes to the Magento 2 Store

Magento FAQ: Migration from Magento Version 1 to Version 2

Magento FAQ: How do I update the Unific Connector?

Magento 2 Historical Methods

Multi-Shipping Orders Support For Magento 2

Magento FAQ: Magento Store Hierarchy in HubSpot

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Features

Custom Property Mappings

Custom Field Mapping

Deal Stage Mappings

How to: Use Custom Hubspot Deal Stages with Unific

How to: Create abandoned cart emails for contact based workflow

Upcoming Feature: Are there other shortcuts to get transactional emails working?

Does Unific support custom fields?

Upcoming Feature: Does the BigCommerce integration for Unific now include abandoned cart?

Unific Abandoned Cart Recovery

Importing data into the store without also importing it into HubSpot

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HubSpot

Is the Marketing Contact Status in HubSpot updated by Unific?

Why are Products Bought and Categories bought on Deal Objects sometimes blank?