We do track whether or not the order shipped. Here is the full list of properties we update on the deal record
We also track a series of order fields for the contact record page as well
Here are the main fields for tracking the status:
Last Order Fulfillment Status – Type: Dropdown - The fulfillment status of the customer’s last order is stored. (Ex. Customer no. 1 had it its last order fulfillment status as success).
Last Order Number – Type: Single Line Text - The number of the last order is stored. (Ex. Customer no.1 last order number is 108261).
Last Order Shipment Carrier – Type: Single Line Text - The shipment carrier of the customer’s last order is stored. (Ex. Customer no.1 made its last order with FedEx as the shipment carrier).
Last Order Shipment Date – Type:Date Picker - The shipment date of the customer’s last order is stored. (Ex. Customer no.1 made its last order and the shipment date was 5/12/2016).
Last Order Shopify Order Source – Type: Dropdown - The order source with the shopify cart of the last order is stored. (Ex. Customer no.1 made its last order through the web).
Last Order Status – Type: Dropdown - The status of the customer’s last order is stored. (Ex. Customer no.1 last order status is successful).
Last Order Tracking Number – Type: Single Line Text - The tracking number of the customer’s last order is stored. (Ex. Customer no.1 made its last order with the tracking number 1653J6E230).
Last Order Tracking URL – Type: Single Line Text - The tracking URL of the customer’s last order is stored. (Ex. Customer no.1 made its last order with the tracking URL ).
Total Number of Current Orders – Type: Number - The total number of ACTIVE checkouts. Once a checkout is converted to an order this will return to 0. (Ex. Customer no.1 has a total of 8 active checkouts).
These fields are specific to the order and order value:
RFM Fields
Account Creation Date – Type: Date Picker - The date of the account creation is stored. (Ex. The account was created on 5/12/2016.)
Average Days Between Orders – Type: Number - The average days between orders made by the customers is stored. (Ex. The average days between the orders is 2 days, so every 2 days there will be orders).
Average Order Value – Type: Number - The average order value made by the customer is stored. (Ex. Customer no.1 has an average order value of $250).
First Order Date – Type: Date Picker - The first order date of the customer is stored from the time you signed up in RC up to today. (Ex. The date 5/12/2016 where the customer made its first order).
First Order Value – Type: Number - The first order value of the customer is stored from the time you signed up in RC up to today. (Ex. The first order value of customer no.1 is $150.00).
Last Order Date – Type: Date Picker - The last order date of the customer is stored from the time you signed up in RC up to today. (Ex. The date 5/12/2016 where the customer made its last order).
Last Order Value – Type: Number - The last order value of the customer is stored from the time you signed up in RC up to today. (Ex. The last order value of customer no.1 is $150.00).
Second Order Date – Type: Date Picker
Second Order Value – Type: Number
Total Number of Orders – Type: Number - The total number of orders made by the customer is stored. (Ex. Customer no.1 has 29 orders).
Total Value of Discounts – Type: Number
Total Value of Orders – Type: Number - The total value of orders made by the customer is stored. (Ex. Customer no.1 has a total of $1500.00 value of orders).