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Unific FAQ's
Answers to questions we get often in our support or chat.
General
- Cookie Blocking Extension for Sales Reps
- Can I use the native HubSpot sync with Unific at the same time?
- WooCommerce Plugin required for Order Tracking number to get synced.
- What is the Difference between Revenue Conduit & Unific?
- "Shopify sync by unific" for Non-Shopify store
- Understanding Delays in Data Synchronizing with HubSpot
- Prevent Spam Contacts from Syncing to HubSpot
- Shipment Tracking in Unific
- Why do I have deals that look like duplicates in checkout pending or checkout abandoned deal stages and they have long numbers in the deal names?
- Why Deals with Pending Payment still appear as Checkout Completed
- List contacts based on Products/SKUs bought
- Duplicate Orders and Products
Signup/Login
- How to Reset Password
- Sign up FAQ: Would the free forever account cover the multiple domains we have?
- Sign up FAQ: How long from signing up to get everything being imported and set up?
- Sign up FAQ: Does the Unific integration between HubSpot and Shopify work with Shopify Plus?
- Sign up FAQ: Can I use the same login as I used on the RC site?
Pricing
Orders
- Order FAQ: Can you just bring across customers that are tagged with certain keywords?
- Order FAQ: Does the syncing operate in autonomous mode or scheduling?
- Order FAQ: Does the number and value of orders come across and well as the Tracking Status?
- Order FAQ: Do Customer Tags come across into HubSpot ie. Wholesale and Retail customers?
- Order FAQ:Is there a way you can differentiate between a $0 value order?
- Order FAQ: Why does the Customer ID property sometimes have the customer's email address and not the Shopping Cart Customer ID?
Sales
Coupon Codes
Magento 2
- Magento FAQ: What are some common errors seen in Magento 2 carts?
- Magento FAQ: How To Generate a new SSH Key in Magento 2.0
- Magento FAQ: How is the email address captured in Magento for the Cart Abandonment?
- Magento FAQ: REST API Calls Unific makes to the Magento 2 Store
- Magento FAQ: Migration from Magento Version 1 to Version 2
- Magento FAQ: How do I update the Unific Connector?
- Magento 2 Historical Methods
- Multi-Shipping Orders Support For Magento 2
- Magento FAQ: Magento Store Hierarchy in HubSpot
- How to sync data only from a specific Magento 2 Website, Store or Store View
- How to Create Unific Connector extension Compatible Custom Properties for Magento 2
Features
- Deal Stage Mappings
- How to: Use Custom Hubspot Deal Stages with Unific
- How to: Create abandoned cart emails for contact based workflow
- Upcoming Feature: Are there other shortcuts to get transactional emails working?
- Does Unific support custom fields?
- Upcoming Feature: Does the BigCommerce integration for Unific now include abandoned cart?
- Unific Abandoned Cart Recovery
- Importing data into the store without also importing it into HubSpot
- Where do I find all the data Unific Syncs?
- Custom Property Mappings
- Custom Field Mapping