If you are using our field to field sync feature to map properties, it is critical that you follow the field type protocol in order for the information to map correctly.
Revenue Conduit has some additional fields outside of the default fields that we sync automatically, that are made available via BigCommerce API. We have created a field to field sync feature that will allow you to map custom fields to your marketing platform. It is imperative that you use the appropriate field types when creating custom fields in your marketing platform if you want the data to sync up properly.
Below you will see the naming convention used in Revenue Conduit for the available fields. Next to that name, we have included the field type you will need to use to create the matching field type in your marketing platform.
Contact Fields
Company : Single-line text field
Customer Group ID : Single-line text field
Customer ID : Single-line text field
Owner Notes : Single-line text field
Phone Number : Number field
Registration IP Address : Single-line text field
Store Credit : Single-line text field
Order Fields
Country of IP User : Single-line text field
Coupon Codes : Single-line text field
Coupon Discount : Single-line text field
Currency Code : Single-line text field
Currency Exchange Rate : Number field
Default Currency Code : Single-line text field
Ebay Order ID : Single-line text field
External Order Source : Single-line text field
Gift Certificate Amount : Number field
ISO Formatted Country of IP User : Single-line text field
Is Deleted Order : Single-line text field
Is Digital Order : Single-line text field
Last Coupon Code Used-Single-line text field
Last Coupon Code Amount- currency field
Order Comments : Single-line text field
Payment Method : Single-line text field
Payment Provider ID : Single-line text field
Refunded Amount : Number field
Shipment Comments : Single-line text field
Shipping Address Count : Number field
Shipping Date : Date field
Shipping Method : Single-line text field
Source of Order : Single-line text field
Staff Notes : Single-line text field
Store Credit Amount : Number field
Tracking Number : Number field
User IP Address: Single-line text field
****For more information on our Field to Field Sync Feature, please see one of the following articles below: