Want to have the ability to add additional custom field outside of the deafult fields Revenue Conduit Syncs? We have a feature that will allow you to see a list of available fields via your shopping cart's api that you can map if you need or want.
Note: We can only detect and sync fields that are native to your shopping cart. We cannot sync custom shopping cart order or customer data that is outside the standard fields for your cart, so if you're using a 3rd party app that is creating custom fields, or you've manually created your own custom fields then this Field to Field feature will not be able to see the fields from that 3rd party app nor the fields you created. Additionally, we cannot sync account username or password fields from your shopping cart, as these are more secure and protected fields within your cart.
Note: If the ActiveCampaign Fields you want to use in this feature are NOT showing up in Revenue Conduit, please click the Refresh Fields button in the top right corner and wait 1-2 minutes, then refresh the page. You may need to Logout of Revenue Conduit and log back in if they still aren’t refreshing. Here’s our full article on Refreshing Fields.
Note: In order to map the fields, you will need to first create the custom fields in ActiveCampaign so that you can select them in the RC admin panel when mapping.
To see a list of available fields per shopping cart and how to set up the custom fields please see our Field Types Protocol and Best Practices https://help.unific.com/revenue-conduit-account-management/best-practices-and-protocol-for-setting-up-custom-fields/magento-field-to-field-sync-field-types-protocol-and-best-practices