INCORRECT API URL
SERVER REDIRECTION ISSUE
Sometimes error in connection might be due to insufficient resource permissions granted to Revenue Conduit user in the Magento store. So please grant required permissions by following the below procedure.
1. Goto System > Web Services > Roles
2. Choose the role that was used for the Revenue Conduit user
3. Set Resource Access -> All
4. Click save
5. Try connecting again
Make sure that the firewall on your server is not blocking the our IP addresses on port 80.
Please send an email to our tech support team to get the list of IP addresses that we are using.
Note for Revenue Conduit tech support team
If wsdl url is http in actual and it gets redirected to https in console while downloading an order then we need ask the user to disable use secure urls for the frontend in the Magento server by following these steps.
1. Go to System->Configuration->Web
2. Then Set "Use Secure URLs in Admin" to "No" instead of "Yes".
Often this issue throws following error in the console while downloading an order
Start tag expected, '<' not found
ERRORS WHILE CONNECTING
If this error: "Error cannot find parameter" is shown, then your Magento store is in WSI Compliance mode. To make it work, a Revenue Conduit admin must set your account to WSI Compliance mode. Please contact Revenue Conduit support by submitting a ticket at support.revenueconduit.com