Looking to follow up with customers who do not complete their cart purchase? Look no further as we have a feature to capture and follow up with any low hanging fruit and convert these contacts to customers.
We do not offer support for our HubSpot Marketing System outside of this Knowledge Base documentation. All Marketing System functionality is built off of standard HubSpot functionality. You can view our full Level of Service Agreement, here. For any data-sync issues, immediately contact: firstname.lastname@example.org
Shopping Cart Abandonment Marketing is a Revenue Conduit feature that's available to our higher volume subscribers.
If you need to upgrade your plan to enable Shopping Cart Abandonment Marketing so that you can use this feature & campaign, please contact email@example.com with your upgrade request.
This Article covers the Revenue Conduit Workflow(s) in your Hubspot account with the following full name(s):
- Revenue Conduit 11: WF1: Abandoned Cart Recovery v1.1
Note #1: As of 5/2/17, Shopping Cart Abandonment Marketing is available for Shopify, Magento, and WooCommerce, but is not currently available for BigCommerce.
Note #2: Shopping Cart Abandonment for Magento requires the Magento Revenue Conduit extension version 2.0.6 or higher. Download the latest version here.
Note #3: Shopping Cart Abandonent for Woocommerce requires the Wordpress plugin which is only compatible for WooCommerce versions 2.4 and above. Download the wordpress plugin here
One you have installed the plugin, please follow the below steps:
1. Go to Plugins page
2. Click "Add New"
3. Click "Upload Plugin"
4. Under the section "If you have a plugin in a .zip format, you may install it by uploading it here." click "Choose File"
5. Choose the zip file RevenueConduit_Woocommerce-2.*.*.zip
6. Click "Install Now"
7. Once installed, click "Activate Plugin"
Note: Any of the fields that we are syncing can be used as a merge field in the email template you will build inside the workflow we provide. In order to see how to merge the fields, please refer to Hubspot's knowledgebase on Personalization Tokens here.
HubSpot Workflow for Abandoned Cart Recovery